Privacy Policy

Effective date: May 23, 2026

This Privacy Policy describes how VeoVoz collects, uses, stores, and protects information when you use the VeoVoz website, mobile app, and related services.

1. Information we collect

We may collect the following categories of information:

Account information Name, email address, phone number, password hash, language preference, and account status.

Profile information Profile details you choose to provide, such as display information, support history, or account preferences.

Purchase and billing information Store transaction identifiers, subscription status, minute balances, product purchases, and payment event records.

Usage information App activity, support interactions, device identifiers, push token records, security logs, and technical diagnostics.

2. How we use information

We use information to:

Create and manage user accounts

Process purchases, minute balances, and subscriptions

Provide customer support and respond to account requests

Maintain platform security, prevent fraud, and enforce policies

Improve app performance, stability, and service reliability

3. How we share information

VeoVoz does not sell your personal information. We may share limited information with service providers that support the operation of the platform, such as infrastructure, payments, fraud prevention, analytics, customer support tools, and communication services.

We may also disclose information when required by law, to respond to legal process, or to protect the rights, safety, and operations of VeoVoz, its users, or the public.

4. Data retention

We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, maintain financial records, prevent abuse, and enforce our agreements.

5. Security

VeoVoz uses reasonable technical and administrative safeguards to protect user data. No system is perfectly secure, and we cannot guarantee absolute security.

6. Account deletion requests

If you want to request deletion of your VeoVoz account and associated personal data, visit /request_deletion.php.

7. Contact

For privacy questions, contact:
Email: support@veovoz.com